Returns & Exchanges

At UREVO, we stand by the quality of our fitness equipment and offer a 30-day risk-free return policy to ensure your complete satisfaction with your home workout experience.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and reason for return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Equipment

Carefully repack your UREVO treadmill or fitness gear in its original packaging, ensuring all manuals, tools, and power cords are included.

3

Ship the Package

Attach the provided shipping label to your box and drop it off at the designated carrier location or schedule a home pickup for larger items.

4

Receive Your Refund

Once our warehouse inspects the returned item, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing